Privacy Policy

Here is your updated Privacy Policy with your contact email included:

Privacy Policy for Spanish Whippy

Last Updated: 22/03/25

Welcome to Spanish Whippy. Your privacy is important to us, and we are committed to protecting the personal information of our customers, employees, and business partners. This Privacy Policy outlines how we collect, use, store, and protect your data.

1. Introduction

This policy applies to all personal data collected through our website, mobile units, events, and business operations. By using our services, you consent to the data practices described in this policy.

2. Data We Collect

2.1 Customer Data

We may collect the following information when you use our services or interact with us:

• Personal Information: Name, email address, phone number, and address.

• Payment Information: When you make a purchase, we process your payment details securely.

• Event Details: Information related to event bookings, preferences, and locations.

• Technical Information: IP addresses, browser type, and other analytics data for website improvements.

2.2 Employee Data

For our employees, contractors, and franchisees, we may collect:

• Personal Identification: Name, address, date of birth, and contact details.

• Employment Information: Contracts, payroll details, tax information, and work history.

• Health & Safety Records: Accident reports, medical conditions (if relevant to the workplace), and emergency contacts.

2.3 Supplier & Partner Data

We may collect business details, payment information, and contact details of suppliers and business partners to maintain operations.

3. How We Use Your Data

We use personal data to:

✅ Provide and improve our services.

✅ Process payments and fulfill orders.

✅ Communicate with customers about bookings, offers, and updates.

✅ Ensure employee safety, payroll, and compliance.

✅ Monitor website performance and enhance user experience.

✅ Comply with legal obligations and prevent fraud.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Protection & Security

We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure, including:

🔒 Encryption of sensitive data.

🔒 Secure payment processing systems.

🔒 Limited access to personal information based on job roles.

🔒 Regular security audits and staff training.

5. Employee Privacy & Protection

We respect the privacy of our employees and provide:

• Confidentiality: Employee personal data is only used for payroll, HR, and legal compliance.

• Equal Treatment: No data is used to discriminate against employees based on gender, race, or other protected characteristics.

• Health & Safety Compliance: We store medical and accident records securely to ensure workplace safety.

6. Data Retention

• Customer data is kept for up to 5 years after the last interaction.

• Employee records are retained for up to 6 years after employment ends.

• Financial transactions are stored for 7 years for tax compliance.

You may request deletion of your data, except where required by law.

7. Your Rights

Under GDPR and other applicable laws, you have the right to:

✅ Request access to your personal data.

✅ Correct or update inaccurate information.

✅ Request deletion of your data where applicable.

✅ Object to certain data uses, such as marketing.

To exercise these rights, please contact us at HR@spanishwhippy.com

8. Cookies & Tracking Technologies

We use cookies on our website to improve user experience and analyze website traffic. By continuing to use our site, you consent to the use of cookies.

For more details on our privacy practices or to make a data request, please contact us at HR@spanishwhippy.com